Patterns for Strategic Execution

I’m often asked by leaders to support their organisation to execute their strategies. So over the years, I’ve come to recognise common anti-patterns which hamper organisations from delivering upon their strategies.

In my last article, I shared those anti-patterns to strategic execution. In this article, I’ll share the patterns which support the mindset, ways of working and conditions for effective strategic execution.

But first, let’s remind ourselves of what is a strategy and how it relates to organisational transformation?

Strategy and Organisational Transformation

“A strategy is something which gives consistency over time and contains the essence of how you’re going to be different”

Gary Hamel

An organisation is likely to be employing multiple strategies. Each strategy is a vehicle for organisational transformation and value creation. They can fall into these categories:

  • BusinessIn a rapidly changing world, what’s right for the business and the colleagues? Yesterday’s success may not be tomorrow’s.
  • Competitive marketHow should the company differentiate itself? What privileged insights or capabilities does it want to bring to bear?
  • Customers/stakeholders – What new or existing wants, needs and desires does the company want to address? Which ones should it stop serving?

Uncertainty means an organisation should test & learn which strategies will fit the organisation’s vision. A vision describes what the organisation wants to become; it’s an aspirational and motivational indeterminate future goal.

To move with velocity to drive profitable growth and become an even better McDonald’s serving more customers delicious food each day around the world.

McDonald’s Vision Statement

Now, onto the common patterns which I’ve come to recognise as conducive to strategic execution…

Patterns for Strategic Execution

Shared Vision

Co-develop a unifying vision statement which is both aspirational and motivational for leaders, innovators and the wider business. This serves as a North Star which all strategies coherently work towards, judged by a common set of success criteria.

Strategies as hypotheses

Create a safe-to-learn environment. Then rapidly test which strategies fit the organisation’s vision. Use MVPs to test a strategy’s worthiness where the minimum is done to maximise learning. If you haven’t nailed it, don’t scale it.

Protect Innovators

Appoint a leader who creates time and support for innovators to test, learn and recover from failure without being impeded by the status quo. Leaders must free-up their own time to remove organisational impediments and understand when to encourage teams to push on.

Metered Finance

Like venture capital investment, metered finance is the incremental release of funding judged on the evidence of successful outcomes. Such governance helps innovators know when to persevere, pivot or pull-the-plug on their strategies.

High ambiguity

Handpick individuals to form highly supported innovation teams. Such individuals are able to deal with constant change and novelty. They can cope well with failure, experimentation and can rapidly test their gut feelings.

Social Capital

Once they’ve found early success, innovators will need the support of operators. Operators have the access to capital and scale. Support individuals who have, as Mary Uhl-Bien describes, the Social Capital to bring those two worlds together.

Anti-patterns to Strategic Execution

I’m often asked by leaders to support their organisation to execute their strategies. So over the years, I’ve come to recognise common anti-patterns which hamper organisations from delivering upon their strategies.

In this article, I introduce the main anti-patterns I’ve come across. In the next article, I’ll share the patterns which create the mindset, ways of working and conditions for more effective strategic execution.

But first what is a strategy and how does it relate to organisational transformation?

Strategy and Organisational Transformation

“A strategy is something which gives consistency over time and contains the essence of how you’re going to be different”

Gary Hamel

An organisation is likely to be employing multiple strategies. Each strategy is a vehicle for organisational transformation and value creation. They can fall into these categories:

  • BusinessIn a rapidly changing world, what’s right for the business and the colleagues? Yesterday’s success may not be tomorrow’s.
  • Competitive marketHow should the company differentiate itself? What privileged insights or capabilities does it want to bring to bear?
  • Customers/stakeholders – What new or existing wants, needs and desires does the company want to address? Which ones should it stop serving?

Uncertainty means an organisation should test & learn which strategies will fit the organisation’s vision. A vision describes what the organisation wants to become; it’s an aspirational and motivational indeterminate future goal.

To move with velocity to drive profitable growth and become an even better McDonald’s serving more customers delicious food each day around the world.

McDonald’s Vision Statement

Now, onto the common anti-patterns which I’ve come to recognise as preventing strategic execution…

Anti-patterns to Strategic Execution

Seeking complete agreement upfront

Seeking complete agreement upfront delaying validation

Leaders delay strategic execution by seeking consensus that’s further delayed by overplanning. There’s little appetite to test convictions rapidly by starting small and deciding whether to continue based on validated learning.

No appetite and capability

Over investment and comfort in the status quo results in no genuine appetite for disruption, learning and discovery. This can lead an organisation into what Dave Snowden terms Competency Induced Failure.

Innovation teams not protected

Innovation teams are constrained by previous commitments, ill-fitting governance and sceptics that are vested in maintaining the status quo. Know that the status quo will hinder innovation through apprehension, bureaucracy and claims about tradition.

Conflicting incentives & mindset

Operators are habituated to maintenance and continuous improve what already exists. Operators are incentivised to deliver outcomes built upon a backbone of existing success. Such a mindset and incentives are the antitheses of those of the innovator’s.

Disjointed strategies

Often as the result of misaligned leaders following a merger or consolidation, separate leaders champion separate and ill-fitting strategies. These disjointed strategies don’t roll-up to a common set of success measures and are not faithful to a shared vision.

Uninvolved leaders

Leaders are unable to free-up time so they manage strategic execution at arms-length. They do not have the capacity to truly support and co-discover the emerging journey of the innovation team. Neither do they have the focus to remove organisational impediments.

Patterns to Strategic Execution

In the next article, I’ll share the patterns which create the mindset, ways of working and conditions for effective strategic execution.

Reflections on The Art of Business Value

The Situation

Often teams and leaders don’t work from a common understanding of business value. Without aligning to what is valuable, individuals will have an impaired ability to make trade-off decisions such as “Where should we focus our finite resources and attention”, and “What does good look like? And for whom?”.

Too often we don’t think in business value terms. We’re simply here to get the job done and move onto the next assignment or project. There’s a keenness to show output – the busy work which demonstrates effort and speed.

However, it’s important to pause and ask “Why is this project more important than these other projects? Who is it for? What’s the source of our confidence that it’ll benefit them?”

Business Value is elusive

The Art of Business Value. A 2016 book by Mark Schwartz

The Art of Business Value, by Mark Schwartz, helps overcome the lack of understanding of what business value is. With refreshing wit and insight, Schwartz challenges the assumptions of many, such as those in leadership, financial accounting and within the agile community. He offers sound guidance that’ll help many determine the elusive meaning of business value that’s contextual to their organisation.

The book explains that when we consider business value we often turn to financial accounting measures such as Return On Investment or Net Present Value. Schwartz states such measures tie poorly to strategies and don’t sufficiently factor-in risk and uncertainty. Neither do these short-term measures do well at accounting for the inherent value locked-up in enterprise infrastructure and the business agility that such assets should enable.

Schwartz says that business value can be hidden in an organisation’s rules and processes. So rather than disregard bureaucracy, we should examine it to discover the values held within an organisation. If we consider bureaucracy as a product of institutional memory, its rules and processes can become a rich source to discover what an organisation values.

If we consider bureaucracy as a product of institutional memory, its rules and processes can become a rich source to discover what an organisation values.

The book also unpicks the thorny issue of who should be charged with establishing business value versus those who execute and deliver that value.

What is Business Value

Schwartz defines business value as a hypothesis held by the organization’s leadership as to what will best accomplish the organization’s ultimate goals or desired outcomes.

This definition recognises firstly that business value is not the same for all organisations, secondly that it cannot be boiled down to one measure, and thirdly determining business value necessitates a journey of discovery, dialogue and collaboration across many business areas.

Introducing Business Value thinking

With my support, many of my clients have taken such a journey. This has often started with a leadership envisioning workshop – an approach which sets out the organisation’s vision and which creates an open debate about the worthiness of strategic initiatives.

With such approaches leaders create a mindset and process which shifts the conversation away from endless horse-trading and towards organisational learning through iterative execution and review.

In a dynamic and uncertain world, the approaches I’ve shared and the thinking conveyed in The Art of Business Value will create a common understanding of business value. Doing so enables teams and leaders to align on what’s valuable and create a responsive organisation.

Conclusion

With The Art of Business Value, in a little over a hundred pages, Mark Schwartz has done a fantastic job to help challenge convention and offer guidance that’ll help our organisations and clients define what it values and achieve success.

The 4Rs Cycle for COVID-19 business recovery

Firms can make use of the 4Rs Cycle to plan and execute their COVID-19 business recovery. As uncertainty continues, cycle through the steps:

  1. RE-STABILISE: Return to revenue by developing a cutdown operation and offerings.
  2. RELATIONSHIPS: To regain customers’ confidence, firms must demonstrate they’re taking extra measures at every touchpoint. Create goodwill & build lasting partnerships across the supply-chain.
  3. RESILIENCE: The world has changed, so reshape the firm through rapid experimentation of new products and services.
  4. RESTRUCTURE: Firms should restructure based on an assessment of their experiences and survival strategies.

Contact me (dean@latchana.co.uk) to learn how to organise and adapt your business recovery plan.

Download and share a 4Rs Cycle infographic

Organisational Resilience – Creating opportunities through crisis and change

In this talk, I propose an organisational resilience mindset can enable enterprises to strengthen their resilience to unforeseen circumstances.

I will explain how organisational resilience can enable organisations to survive, thrive and create opportunities through crisis and change. The talk covers:

  • Why organisational resilience is critically relevant to your team and organisation
  • How agile and lean can enable your organisation to prepare and adapt to a crisis
  • How we, as practitioners, can develop and apply this thinking to our teams and organisations

To learn more about Organisational Resilience with my Organisational Resilience mini-series of articles.

Talk Dates